Shelter
General shops and dedicated Furniture Shops have different rules — furniture and some electricals go to the Furniture Shops.
Furniture
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Can't accept
Damaged, broken or incomplete furniture
Their wording
“damaged or broken furniture”
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Can't accept
Upholstered furniture without a fire label
Applies at Furniture Shops, the only Shelter locations that take furniture; required by law.
Their wording
“upholstered items without a fire label (this is required by law)”
-
Check first
Mattresses
Accepted, but only at the dedicated Furniture Shops, not general shops.
Their wording
“furniture (everything from beds, sofas, mattresses, chests of drawers, tables etc.)”
Electrical
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Can't accept
Large appliances and white goods
White goods are excluded even at Furniture Shops.
Their wording
“white goods”
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Check first
Broken or untested electrical items
Small electricals (lights, lamps, kettles) accepted only at Furniture Shops and only in good condition.
Their wording
“electrical items such as lights, lamps and kettles”
Health & beauty
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Can't accept
Used or opened cosmetics and toiletries
Their wording
“opened cosmetics and toiletries”
Sharps & weapons
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Can't accept
Knives and bladed items
Their wording
“knives of any sort”
Food & drink
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Can't accept
Food and drink
Their wording
“food and drink”
Media & books
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Can't accept
DVDs and videos without a BBFC rating
Their wording
“adult or explicit material”
Bedding & textiles
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Can't accept
Duvets and pillows
Their wording
“used bedding, blankets, duvets, pillows or towels”
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Can't accept
Used underwear and swimwear
Underwear/pyjamas need new tags; swimwear needs new tags plus a hygiene strip.
Their wording
“underwear or pyjamas without new tags”
Clothing & accessories
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Can't accept
Nightwear or fancy dress that fails fire-safety requirements
Underwear/pyjamas need new tags; swimwear needs new tags plus a hygiene strip.
Their wording
“underwear or pyjamas without new tags”
Additional source wording
Specific restrictions that have not yet been consolidated into their own item pages:
- CDs and DVDs (all, regardless of rating) — “CDs or DVDs”