All charities

Dorothy House

~20 shops (Wiltshire, Somerset and Bath) Website ↗ Their donation guidance ↗ verified 10 Jul 2026

Disposing of donations that don't meet the guidelines costs Dorothy House £70,000 a year; donors are encouraged to call their local shop if unsure.

Baby & children

Furniture

Homeware & household

Electrical

  • Can't accept Electric blankets and heat pads
    Their wording
    “Electric blankets”
  • Can't accept Electric showers
    Their wording
    “Electric showers”
  • Can't accept Gas appliances

    Includes gas cookers, patio heaters, and oil/gas Agas

    Their wording
    “Gas appliances – mains or bottled”
  • Can't accept Old-style (CRT) televisions and monitors

    Also excludes plasma TVs

    Their wording
    “Older style CRT TVs (deep back)”
  • Can't accept Sunbeds and UV lamps
    Their wording
    “Sun-beds and tanning equipment”
  • Can't accept Waste-disposal units
    Their wording
    “Waste disposal units”
  • Check first Broken or untested electrical items

    Electricals only accepted with a visible CE/UKCE label; personal electrical items and hardwired items not accepted at all

    Their wording
    “we can only accept donated items, such as toys and furniture pieces, which have a visible CE mark or fire safety label”
  • Check first Computers, phones and other data-holding devices

    Computers/laptops only if hard drive professionally cleaned or removed; mobile phones only if factory reset

    Their wording
    “unless the hard drive has been professionally cleaned or removed”
  • Check first Oil, paraffin and petrol heaters

    Oil filled radiators only accepted if fitted with a thermostat; mobile oil heaters not accepted

    Their wording
    “Oil filled radiators without thermostats”

DIY & garden

Safety equipment

Mobility & medical

Health & beauty

Sharps & weapons

Hazardous materials

Food & drink

  • Can't accept Alcohol
    Their wording
    “Alcohol”
  • Can't accept Food and drink
    Their wording
    “Perishable goods, food and drink”

Media & books

Restricted materials

Bedding & textiles

  • Can't accept Duvets and pillows
    Their wording
    “Used duvets and pillows”
  • Check first Used underwear and swimwear

    Underwear and socks must be brand-new with tags

    Their wording
    “Donated underwear and socks must be brand-new with tags.”

Clothing & accessories

Sport & outdoor

  • Can't accept Bicycles

    Children's bicycles specifically named

    Their wording
    “Children's bicycles”
  • Can't accept Used inflatable beds, boats and water toys

    Also excludes inflatable dinghies

    Their wording
    “Buoyancy aids, lifejackets and inflatable dinghies”

Additional source wording

Specific restrictions that have not yet been consolidated into their own item pages:

  • Soft furnishings from before 1988
  • Baby carriers
  • Patio heaters
  • School uniform
  • Clothing marked with name tags
  • CDs/DVDs given away free with publications
  • Used computer software
  • Computer games without original packaging/age labels