Dorothy House
Disposing of donations that don't meet the guidelines costs Dorothy House £70,000 a year; donors are encouraged to call their local shop if unsure.
Baby & children
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Can't accept
Car seats and booster seats
Their wording
“Baby carries, car seats , buggies and prams”
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Can't accept
Cots, carrycots and cot mattresses
Their wording
“Baby/toddler beds and cots”
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Can't accept
High chairs
Their wording
“High chairs”
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Can't accept
Prams, pushchairs and buggies
Their wording
“Baby carries, car seats , buggies and prams”
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Can't accept
Soft toys without a CE or UKCA mark
Applies to all toys without a CE/UKCE mark
Their wording
“Toys without a CE or UKCE label”
Furniture
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Can't accept
Glass furniture without safety markings
Glass TV stands specifically named
Their wording
“Glass TV stands”
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Can't accept
Pianos and organs
Their wording
“Pianos”
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Can't accept
Upholstered furniture without a fire label
Their wording
“Upholstered furniture that has no fire label”
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Check first
Fitted or dismantled flat-pack furniture
Flat packed/dismantled furniture only accepted if instructions are included
Their wording
“Flat packed furniture without instructions”
Homeware & household
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Can't accept
Carpet remnants and underlay
Their wording
“Carpet remnants”
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Can't accept
Coat hangers
Their wording
“Old coat hangers”
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Can't accept
Used, homemade or unlabelled candles
Their wording
“Candles without warning labels”
Electrical
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Can't accept
Electric blankets and heat pads
Their wording
“Electric blankets”
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Can't accept
Electric showers
Their wording
“Electric showers”
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Can't accept
Gas appliances
Includes gas cookers, patio heaters, and oil/gas Agas
Their wording
“Gas appliances – mains or bottled”
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Can't accept
Old-style (CRT) televisions and monitors
Also excludes plasma TVs
Their wording
“Older style CRT TVs (deep back)”
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Can't accept
Sunbeds and UV lamps
Their wording
“Sun-beds and tanning equipment”
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Can't accept
Waste-disposal units
Their wording
“Waste disposal units”
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Check first
Broken or untested electrical items
Electricals only accepted with a visible CE/UKCE label; personal electrical items and hardwired items not accepted at all
Their wording
“we can only accept donated items, such as toys and furniture pieces, which have a visible CE mark or fire safety label”
-
Check first
Computers, phones and other data-holding devices
Computers/laptops only if hard drive professionally cleaned or removed; mobile phones only if factory reset
Their wording
“unless the hard drive has been professionally cleaned or removed”
-
Check first
Oil, paraffin and petrol heaters
Oil filled radiators only accepted if fitted with a thermostat; mobile oil heaters not accepted
Their wording
“Oil filled radiators without thermostats”
DIY & garden
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Can't accept
Used power tools or tools without instructions
Their wording
“Chainsaws”
Safety equipment
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Can't accept
Climbing ropes, harnesses and hardware
Their wording
“Safety harnesses of any sort”
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Can't accept
Helmets and safety headgear
Covers cycling, motorcycle and riding helmets
Their wording
“Safety helmets – cycling, motorcycle and riding”
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Can't accept
Life jackets and buoyancy aids
Also excludes inflatable dinghies
Their wording
“Buoyancy aids, lifejackets and inflatable dinghies”
Mobility & medical
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Can't accept
Medicines and medicinal products
Their wording
“Medication including vitamins”
Health & beauty
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Can't accept
Prescription glasses
Their wording
“Prescription spectacles”
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Can't accept
Used or opened cosmetics and toiletries
Only sealed toiletries accepted
Their wording
“Unsealed toiletries”
Sharps & weapons
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Can't accept
Ammunition, flares and fireworks
Their wording
“Fireworks”
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Can't accept
Guns, replica weapons, swords and crossbows
Includes real or imitation firearms, swords, crossbows, air rifles and BB guns
Their wording
“Firearms –real or imitation”
-
Check first
Knives and bladed items
Only accepted as part of a complete cutlery set
Their wording
“Knives of any kind unless in a complete cutlery set”
Hazardous materials
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Can't accept
Paint, solvents and household chemicals
Their wording
“Cleaning agents, solvents and Adhesives”
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Can't accept
Petrol and diesel items
Their wording
“Petrol or diesel fuelled garden tools”
Food & drink
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Can't accept
Alcohol
Their wording
“Alcohol”
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Can't accept
Food and drink
Their wording
“Perishable goods, food and drink”
Media & books
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Can't accept
Counterfeit and pirated goods
Their wording
“Counterfeits or fakes of any type”
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Can't accept
DVDs and videos without a BBFC rating
Also excludes non region 0/2 DVDs, R18-rated DVDs and home-recorded software
Their wording
“Home recorded DVDs, video and audio tapes”
Restricted materials
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Can't accept
Ivory, fur and taxidermy
Ivory goods dated after 1947 and clothing with real fur
Their wording
“Ivory goods after 1947”
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Can't accept
Tobacco, lighters and smoking accessories
Their wording
“Lighters”
Bedding & textiles
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Can't accept
Duvets and pillows
Their wording
“Used duvets and pillows”
-
Check first
Used underwear and swimwear
Underwear and socks must be brand-new with tags
Their wording
“Donated underwear and socks must be brand-new with tags.”
Clothing & accessories
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Can't accept
Children's clothing with hood drawstrings
Their wording
“Hooded clothing with a draw cord”
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Can't accept
Nightwear or fancy dress that fails fire-safety requirements
Their wording
“Nightwear without fire warning labels”
Sport & outdoor
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Can't accept
Bicycles
Children's bicycles specifically named
Their wording
“Children's bicycles”
-
Can't accept
Used inflatable beds, boats and water toys
Also excludes inflatable dinghies
Their wording
“Buoyancy aids, lifejackets and inflatable dinghies”
Additional source wording
Specific restrictions that have not yet been consolidated into their own item pages:
- Soft furnishings from before 1988
- Baby carriers
- Patio heaters
- School uniform
- Clothing marked with name tags
- CDs/DVDs given away free with publications
- Used computer software
- Computer games without original packaging/age labels