Sue Ryder
They can sell 18-rated media, though ID may be requested for age-restricted purchases.
Baby & children
-
Can't accept
Baby walkers and bouncers
Also excludes playpens and baby baths.
Their wording
“playpens, baby baths, baby door bouncers, baby walkers”
-
Can't accept
Car seats and booster seats
Also covers seat belts and child seats for bicycles.
Their wording
“car seats, booster seats and seat belts”
-
Can't accept
Cot bumpers and sleep nests
Their wording
“cot bumpers”
-
Can't accept
Cots, carrycots and cot mattresses
Also covers cribs, cradles and carrycots.
Their wording
“cot mattresses, cribs, cradles, and reclined cradles”
-
Can't accept
High chairs
Table-mounted (clip-on) chairs.
Their wording
“table-mounted chairs”
-
Can't accept
Home-made and hand-knitted toys
Their wording
“homemade knitted toys”
-
Can't accept
Soft toys without a CE or UKCA mark
Applies to toys generally.
Their wording
“toys without a CE mark”
-
Can't accept
Stair gates and bed guards
Their wording
“baby gates”
-
Can't accept
Used playpens
Also excludes playpens and baby baths.
Their wording
“playpens, baby baths, baby door bouncers, baby walkers”
Furniture
-
Can't accept
Damaged, broken or incomplete furniture
Their wording
“donated furniture with unsafe missing parts or damage”
-
Can't accept
Glass furniture without safety markings
Their wording
“furniture with glass that does not have a kite mark or tempered glass”
-
Can't accept
Upholstered furniture without a fire label
Furniture predating the 1950s doesn't need a fire label.
Their wording
“upholstered donated furniture without a fire label (unless pre-1950s)”
-
Check first
Corded blinds
Accepted only if unopened, in original packaging with safety instructions included.
Their wording
“roller or venetian blinds (unless in original packaging with safety instructions included)”
-
Check first
Mattresses
Soiled or dirty mattresses are not accepted; clean ones are fine.
Their wording
“soiled or dirty mattresses”
Homeware & household
-
Can't accept
Used, homemade or unlabelled candles
Their wording
“Homemade candles / candles without safety notice”
Electrical
-
Can't accept
Computers, phones and other data-holding devices
Also excludes mobile phones and e-readers.
Their wording
“laptops, personal computers, and tablets - we can't ensure they are wiped of personal data”
-
Can't accept
Electric blankets and heat pads
Their wording
“electric blankets”
-
Can't accept
Gas appliances
Their wording
“gas or petrol appliances e.g. gas cookers, heaters or those designed to operate on bottled gas”
-
Can't accept
Large appliances and white goods
White goods plus microwaves.
Their wording
“donated white goods - e.g. fridges, freezers or washing machines”
-
Can't accept
Microwave ovens
White goods plus microwaves.
Their wording
“donated white goods - e.g. fridges, freezers or washing machines”
-
Can't accept
Oil, paraffin and petrol heaters
Includes pressure stoves or lamps designed to use oil.
Their wording
“oil appliances e.g. oil or paraffin heaters, pressure stoves or lamps designed to use oil”
-
Can't accept
Sunbeds and UV lamps
Their wording
“sunbeds and tanning equipment”
-
Can't accept
Used or unsealed personal-care electricals
Their wording
“Personal hygiene electrical items (shavers, foot spas)”
DIY & garden
-
Can't accept
Used power tools or tools without instructions
Their wording
“Power tools — any power tools - we can't guarantee that all parts are working and safe for use”
Safety equipment
-
Can't accept
Climbing ropes, harnesses and hardware
Their wording
“climbing equipment”
-
Can't accept
Helmets and safety headgear
Covers all types of helmets and visors.
Their wording
“Safety headgear e.g. all types of helmets and visors”
-
Can't accept
Life jackets and buoyancy aids
Also excludes inflatable dinghies and armbands/rings worn as flotation aids.
Their wording
“buoyancy aids, life jackets and inflatable dinghies”
Mobility & medical
-
Can't accept
Medicines and medicinal products
Their wording
“medicines or medications”
-
Can't accept
Wheelchairs, mobility scooters and walking aids
Includes wheelchairs, wheeled walkers, mobility scooters, Zimmer frames, bath aids, hospital beds.
Their wording
“any mobility equipment e.g. wheelchairs, wheeled walkers, mobility scooters, Zimmer frames, bath aids or hospital beds”
Health & beauty
-
Can't accept
Hot water bottles
Their wording
“hot water bottles”
-
Can't accept
Used or opened cosmetics and toiletries
Includes hair dye and nail varnish, even if unsealed... their wording covers these even when sealed.
Their wording
“cosmetics and toiletries; including hair dye and nail varnish (even if unsealed)”
Sharps & weapons
-
Can't accept
Ammunition, flares and fireworks
Also covers Christmas crackers, party poppers, fireworks and sparklers.
Their wording
“ammunition”
-
Can't accept
Guns, replica weapons, swords and crossbows
Covers swords (incl. replicas), crossbows, bows and arrows, catapults, guns and replica toy guns.
Their wording
“swords (including replicas)”
-
Can't accept
Knives and bladed items
Excludes cutlery; also excludes sharp gardening and hand tools.
Their wording
“sharp knives (excluding cutlery)”
Hazardous materials
-
Can't accept
Loose and car batteries
Not accepted even in original, sealed packaging.
Their wording
“batteries (even if in original, sealed packaging)”
-
Can't accept
Paint, solvents and household chemicals
Exception: artist's paints can be sold. Also covers glue, aerosols, methylated spirits and mercury thermometers.
Their wording
“paint (including aerosol paint) - this does not apply to artist's paints, which we can sell”
Food & drink
-
Can't accept
Alcohol
Includes homemade wine.
Their wording
“alcoholic beverages (including homemade wine)”
Media & books
-
Can't accept
Counterfeit and pirated goods
Their wording
“bootlegs (usually a live recording or studio outtakes, which has not been issued by the record company)”
-
Can't accept
DVDs and videos without a BBFC rating
Their wording
“recordings made at home for personal use, whether CDs, DVDs, videos or cassettes”
Restricted materials
-
Can't accept
Ivory, fur and taxidermy
Also excludes crocodile, alligator and snakeskin products.
Their wording
“We do not sell or take donations of ivory or real fur.”
-
Can't accept
Military uniforms and medals
Covers military, police, and any company-branded uniforms.
Their wording
“military, police, and any company branded uniforms”
-
Can't accept
Tobacco, lighters and smoking accessories
Their wording
“Cigarettes and tobacco products (incl. ashtrays, lighters)”
Bedding & textiles
-
Check first
Duvets and pillows
Accepted only if sealed in original packaging; children's pillows are excluded outright.
Their wording
“duvets and pillows (unless sealed in original packaging)”
Clothing & accessories
-
Can't accept
Children's clothing with hood drawstrings
Their wording
“Clothing with hood/drawstring cords”
-
Can't accept
Nightwear or fancy dress that fails fire-safety requirements
Their wording
“Nightwear and fancy dress not labelled fire resistant”
Sport & outdoor
-
Can't accept
Roller skates, rollerblades and skateboards
Also covers skateboards and scooters.
Their wording
“roller skates and ice skates”
-
Can't accept
Treadmills, exercise bikes and gym machines
Covers rowing machines, running machines, cross trainers.
Their wording
“exercise bikes, rowing machines, running machines, cross trainers”
-
Can't accept
Used inflatable beds, boats and water toys
Also excludes inflatable dinghies and armbands/rings worn as flotation aids.
Their wording
“buoyancy aids, life jackets and inflatable dinghies”
-
Check first
Bicycles
Only repaired and tested bicycles upcycled through the Sue Ryder Bicycle Workshop are sold; not all shops take bike donations.
Their wording
“only repaired and tested bicycles which have been upcycled through our Sue Ryder Bicycle Workshop”
Additional source wording
Specific restrictions that have not yet been consolidated into their own item pages:
- Pram mattresses
- Children's shoes (except brand-new soft-soled pram shoes)
- Used Play-Doh/plasticine
- Toys for under-3s not sealed in original packaging
- Angora wool products
- Free promotional books/CDs/DVDs marked 'not for resale'
- CBD oil products
- Chinese lanterns
- Jewellery made from seeds or beans
- Motor vehicles or car parts
- Gas masks
- Used pierced earrings
- Grossly offensive and/or discriminatory material